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Clayton, NC
veterinary jobs
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Interested in a veterinary career?
Stonewater Veterinary Hospital is a privately owned small animal hospital in Clayton NC. We like to focus on hospital culture and make this a place where you look forward to coming to work each day! We are a family-owned hospital that opened in March of 2022 with a big goal to put the experience of our employees at the forefront of how we operate. Of course, we want to practice high-quality medicine and provide first-class care and customer service to our clients as well. We have a no-tolerance policy for disrespect from clients.
Our hospital has a fully equipped surgical suite, full body digital radiology, a dental suite with digital radiology, and an in-house diagnostic laboratory. We have a cloud-based paperless medical record system and a portable card processing system which allows checking out the clients in the exam rooms if needed. We have a spacious employee lounge and patio as you need to decompress on breaks to refresh. We laugh and try to have fun with this job as it can be really tough at times while still being efficient. If you would like to be part of a hospital that is starting from scratch and help define our culture as we grow, be part of a work family, feel heard at work meetings, help celebrate successes and diversity, and love making people smile – then shoot me a message and let’s chat!
We are currently accepting resumes for the following position(s):
No current openings
Below you will find a small job description on support staff positions at our hospital. To apply for an open position, please send an email to [email protected] introducing yourself, include the position you are seeking, and include your resume. We will contact back applicants for consideration, otherwise we will keep your resume for future inquiries.
Veterinary Technician/Assistant
Stonewater Veterinary Hospital is seeking Veterinary Technicians/Assistants at our growing privately owned small animal hospital in Clayton, NC. Our hospital increased in size from a 1 doctor practice to a 2 doctor practice in July of 2023 and we are seeking an increase in support staff as we grow.
We want to focus on hospital culture and make this a place where you look forward to coming to work each day. We are a family-owned hospital that opened in March of 2022 with a big goal to put the experience of our employees and clients at the forefront of how we operate. Of course, we want to practice high-quality medicine and provide first-class care to our clients and we expect that you do too. We want to be efficient and incorporate the tools and technology to do so as we can add it to the practice.
Our hospital has a surgical suite, digital radiology, digital dental radiology in our dental suite, and an in-house Idexx diagnostic laboratory. We have a cloud based paperless medical record system, Cornerstone Cloud, which allows checking out in the exam rooms when needed to streamline work flow. We have a spacious employee lounge and patio as you need to decompress on breaks to refresh. We try to have fun with this job as it can be really tough at times. If you would like to be part of a new hospital that is growing and help define our culture as we grow – then shoot us an email and let’s chat!
Job duties: Standard technician and assistant tasks including the highest standard of patient care in a fast-paced environment. Applicants must demonstrate professionalism, respect, dependability, healthy and positive communication skills, and the ability to multi-task.
- Assist doctors with appointments, surgery, and client education
- Obtain and prepare laboratory samples
- Restrain animals in a safe and compassionate manner during examinations and procedures
- Monitor recovery of surgery patients and communicate with owners
- Accurately prepare and dispense medications as directed by the doctor
- Know vaccination guidelines and administer vaccinations under the direction of the doctor
- Monitor hospitalized pets and perform treatments as directed by the doctor
- Utilize hospital computer systems to enter charges and update medical records
- Various administration tasks as assigned
- Cross training with reception tasks is an option as well
Responsibilities / Qualifications:
- Certification in Veterinary Technology not required
- Experience as a Veterinary Technician or Assistant required
- Must have computer skills
- Must possess good judgment and be able to manage stressful situations
- Must have the physical and mental capacity to perform in a fast paced and challenging environment
- Excellent communication skills, a sense of urgency, and working harmoniously with teammates is required
- Must be dependable, demonstrate strong work ethic, and a willingness to learn
- Must be respectful to teammates, patients, and clients with a positive attitude
- Must be able to lift up to 50 pounds
Benefits:
- Paid Time Off for eligible positions
- Paid Holidays Off for eligible positions
- Discounted Veterinary Care
- Monday through Friday work week with a flexible schedule
- Part Time and Full Time Positions
- In house job continuing education
- Opportunity to make an impact in your community and help animals among a great team of people!
Job Types: Full-time, Part-time, Multiple positions
Salary: Hourly Rate Based On Experience
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Paid holidays
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
Work Location: In person
Apply with the form below, or apply on Indeed.
Client Services Representative/Receptionist
Role Summary
The Client Services Representative (CSR) is a non-patient handling, client-facing support staff position. The CSR reports directly to the Owner or the Practice Manager if present. The primary role of the CSR is to act as a liaison between our clients and our medical team. This involves answering phones, navigating clients through the check-in and check-out process during scheduled and non-scheduled appointments. The CSR manages our appointment schedule and adheres to practice guidelines for scheduling. The CSR direct email communications to the proper channels and responds to client requests via email, text, and phone. The CSR manages all medical record transfers, insurance claims, and is responsible for end-of-day financial report processing. The CSR is responsible for completing opening, closing, daily, weekly, and monthly checklists.
Role Requirements
- Must be able to communicate proficiently in verbal and written English
- Maintain regular hygiene and punctuality
- Must possess professional verbal and written communication skills
- Must be able to work in an environment with repetitive, loud noises such as barking
- Comply with all company policies and guidelines as outlined in the Employee Handbook
Duties and Responsibilities
- Answer phones and fulfill requests
- Monitor, forward, and respond to emails
- Greet clients when arriving for appointments
- Close client invoices at the end of each appointment and take payments via cash, card, or payment plans
- Manage appointment schedule according to SVH scheduling guidelines
- Create new client and patient medical records in Cornerstone
- Fulfill medical record requests and facilitate prescription requests
- Process insurance claims
- Process end of day finance reports and close out cash box daily
- Facilitate client visits during QOL/EOL (Quality of Life/End of Life) visits
- Maintain a pleasant, organized, tidy, and clean lobby and reception station
- Confirm future appointments and facilitate non-medical client follow-ups
- Create SOPs (Standard Operating Procedures)
Why Work at Stonewater Veterinary Hospital
- Locally and Privately Owned
- A commitment to a fun, positive work environment
- Dedication to training and development
- Competitive Salary
- Morning huddles and wellness check-ins
- Paid Time Off for eligible candidates
- Paid Holidays Off
- Employee Discount on Veterinary Care
Apply Today!